Pricing & Studio Policies

1. Lesson Length

1. Lesson length varies depending on age and skills of the student.
2. Five to six year old beginners take 30 or 45 minute lessons per week.
3. Seven year old and older students take 45, 60, or 90 minute lessons per week.
4. All students are required to take at least one lesson per week in their teaching term.
5. All students must complete the minimum homework as prescribed by the teacher in accordance with their grade.

2. Lesson Scheduling

1. Lessons are scheduled in accordance with Queensland school term dates (typically 9-11 weeks per term).
2. Lessons may also be scheduled during Queensland school vacation periods if the teacher is available.
3. Lessons are reserved for specific timeslots which occur on a weekly basis.
4. Lesson time cannot be extended due to late arrival.
5. Extra lessons are available upon request (e.g., before an exam or competition).
6. If a scheduled lesson coincides with a public holiday, the lesson would still take place as it would if there was not a public holiday. The automatic Make-up Lessons policy (point 4 below) applies for cancellations during holiday periods.
7. If a student should decide not to continue lessons at any given time during the year, a 1 month notice is required. No refund will be provided.
8. The teacher reserves the right to terminate lessons with any student for any reason, and this may include unpaid fees, frequent absences, behavioral issues, and destruction or damage to studio property.

3. Payment Terms

1. Tuition fees must be paid in advance for either a half-term (approximately 5 weeks) or full term before lessons commence. Failure to pay on time results in a $10 late administrative fee.
2. Tuition covers not only the actual lesson time spent with the student, but the time preparing for each student's lesson as well. This includes:
   • Individually planning for each student's course of study
   • Printing materials
   • Repertoire planning
3. Pro-rata adjustments will be made if a student commences tuition in the middle of a month.
4. Tuition fees will be reviewed at the beginning of each calendar year and may increase at that time in accordance with general inflation and other relevant market factors.

4. Cancellations & Make-up Lessons

1. Students are expected to attend all scheduled lessons.
2. If a student must miss a lesson, please provide as much notice as possible.
3. Make-up lessons may be offered at the teacher's discretion based on schedule availability.
4. No make-up lessons or refunds are provided for student absences without 24 hours notice.
5. If the teacher must cancel a lesson, a make-up lesson will be scheduled or a pro-rata refund provided.

5. Practice Requirements

Success in piano requires consistent daily practice:

• Beginner students: Minimum 30 minutes daily practice
• Intermediate students: Minimum 45 minutes daily practice
• Advanced & exam preparation students: Minimum 60 minutes daily practice

Parents of students under age 12 are expected to supervise and ensure practice occurs daily.